01 - What We Do

Eight capabilities. One TSA.

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Nissan Arena main court seen from the mezzanine with the lighting and audio rig hung overhead

Hoist & Motor Servicing - scheduled maintenance of electric chain hoists and stage motors for equipment owners: thorough inspection against published discard criteria, brake and clutch testing and chain lubrication, with load testing and Test & Tag to AS/NZS 3760 as add-ons - in our workshop, on-site at your venue, or between seasons for touring kit, Australia wide

Lifting & rigging · Hoist & motor servicing

Hoists wear. We keep yours proven.

Scheduled servicing of electric chain hoists and stage motors - thoroughly inspected against published discard criteria, brakes proven under power, chain lubricated - with load testing and Test & Tag added when you need the certificate. We've got your fleet. You've got your show.

Book an annual inspection →

Or call 1300 439 872

Trusted on stages and in venues around Australia
Alder Construction Anglican Church Grammar School Annie Apollo Property Group Arts Queensland Back to the Future Beetlejuice Brisbane Powerhouse Brisbane Showgrounds Built Cairns Convention Centre Canberra Theatre Centre Capricorn Rigging Crossroads Live Crown Resorts Disney Diversified Edith Cowan University Encore Gold Coast Convention and Exhibition Centre Griffith University Hamilton HOTA Home of the Arts Ipswich Civic Centre Lendlease The Lion King Livingstone Christian College Logan City Council Mackay Regional Council Melbourne Olympic Park Michael Cassel Group Microhire MJ The Musical Moulin Rouge Mueller College Multiplex National Gallery of Victoria Queensland University of Technology Res-X Universal Studios University of Adelaide University of Melbourne WA Department of Local Government, Sport and Cultural Industries Wicked Wollongong City Council
Where we service

Wherever it hangs.
However it tours.

Electric chain hoists and stage motors, serviced where the work is. Same method and paperwork in all three places.

01

In our workshop

Freight it to us for bench servicing, repairs and testing. It comes back inspected and ready for work.

02

On-site at your venue

Serviced in place, off an EWP, so the kit never leaves the building. Nissan Arena and Citipointe Church run theirs this way.

03

On the road, between seasons

Touring packages serviced in storage or at the freight depot, proven and tagged before the next load-in.

We service what we sold and what we didn't. Need the certificate rather than the maintenance? That is Hoist Service under Compliance & Service.

0 mo
Individual certificate with every load-tested hoist
0 figures
Min, max and held-at, recorded every load test
0 Asset ID
Persistent per hoist, history builds each year
AU
Serviced in-house by Competent Inspection Officers, Australia wide

Where it sits

Servicing, certificate, inspection.

Hoist servicing compared with Hoist Service and annual inspection.

Hoist servicing compared with Hoist Service and annual inspection
Hoist servicing (this page)Maintains the machine: inspection, brake and clutch tests, lubrication, repairs, fleet kept to interval
Hoist ServiceThe certificate for owned or touring kit: load test, Test & Tag, 12-month certificate
Annual inspectionRecertifies a venue's installed hoists in place. Most owners run both on one programme
Asset registerOne persistent Asset ID per unit. Every service writes its grades, rectifications and major-service-due dates to it
Also servicedChain hoists and pile hoists we supply, by the same technicians
What hoist servicing is

Servicing maintains
the machine.

Hoist servicing is scheduled maintenance of electric chain hoists and stage motors: inspected against the manufacturer's published discard criteria, brake- and clutch-tested, lubricated, then returned with the paperwork to prove it. Load testing and Test & Tag are add-ons for when you need the certificate. We service hoists we sold and hoists we did not.

A TSA technician in an orange shirt reaches up to adjust a numbered black hoist unit in a bright studio.
Edith Cowan University A TSA technician adjusts a numbered hoist by hand
Discard criteria measured, not guessed Add-on AS/NZS 3760 Test & Tag 12 mo certificate per load-tested hoist TS 0412 style persistent Asset ID Workshop on-site · on the road
Why fleets stay with us

The due dates chase us, not you.

Fleets kept to interval

We track each unit's interval against its asset history and flag what is due before it lapses.

Between seasons

Service the kit in storage or at the depot between closing night and the next load-in, with load test and Test & Tag where the run needs certificates.

Tagged & provable

Add load testing and Test & Tag and each hoist is tested to a recorded figure, to AS/NZS 3760, with an individual certificate valid 12 months.

Feeds your register

Each hoist carries a persistent Asset ID.

What we check

What a hoist service covers.

Five checks, one method: the same on our bench, on your grid off an EWP, or in a depot. Load testing and Test & Tag are optional add-ons. Every figure recorded, every unit tracked, nothing signed off on a glance.

  1. Check 01

    Thorough inspection to discard criteria

    Cleaned and measured: chain wear gauged, hook and safety latch checked, gearbox and body checked against the manufacturer's published limits. Load chain lubricated in the same pass.

  2. Check 02

    Brake & clutch function test

    Brake hold, clutch behaviour, upper and lower limits and E-stop response proven under power. The parts that have to hold are the parts we test hardest.

  3. Check 03 Optional add-on

    Load test

    A calculated test load applied and held through our inline test equipment (no test mass in most cases). Minimum required, maximum applied and held-at figures recorded against rated capacity.

  4. Check 04 Optional add-on

    Electrical Test & Tag

    In-service electrical testing to AS/NZS 3760, dated tag fitted. Mechanical and electrical in the same pass.

  5. Check 05

    Report, tag & register update

    Graded findings with actions and timeframes, a 12-month certificate per load-tested hoist, and the unit's Asset ID updated.

An EXE chain hoist hangs from truss at the edge of a school theatre stage, with the seating beyond.
In the venue

Every figure recorded, every unit tracked, nothing signed off on a glance.

School theatre An EXE chain hoist on truss beside the stage

Australia wide

Serviced in-house, Australia wide.

Competent Inspection Officers service the fleet in our workshop, on site or on the road.

An electric chain hoist with its load chain bag suspended over the arena court
Chain hoist serviced where it hangs
A boom lift parked outside the arena ready for in-situ hoist servicing
Boom lift on site for in-place servicing
In the wings

Nissan Arena.

Annual servicing of the venue's hoisting assets, carried out in place: compliant gear, no freight, no offsite downtime.

Read the case study →
Book it in

Tell us what you're running.

FAQ

Questions
about the service.

If your question isn't here, ask - one call and we'll tell you exactly where you stand.

Call 1300 439 872 →
At least annually. Manufacturers and the governing standards require it, and where manufacturer guidance is unclear we work to the relevant Australian Standard, including AS 1418 and AS 2550. Hoists on heavy duty cycles need shorter intervals, so follow the manufacturer's schedule for your model. A service programme tracks every unit's interval.
Yes. We service electric chain hoists wherever they were bought, working to the manufacturer's published discard criteria for each model, with load testing and Test & Tag added where you need them. If a unit needs parts or repair, we state what and why, with a recommended action and timeframe.
Both. Freight gear to our workshop for bench servicing and repair, or we come to it: in place off an EWP at venues, or in storage between seasons for touring packages. The method is the same; only the location changes.
A graded finding for every unit: a compliance result, a condition grade against published discard criteria, and a recommended action with a timeframe. Each load-tested hoist also gets an individual certificate valid for 12 months recording serial, model, rated capacity and the load-test figures. Its Asset ID is updated so history builds year on year.
It is tagged Out of Service and stays out until rectified. The report states the defect against the standard, with the recommended action (repair, replace or remove from service) and timeframe. Minor items are rectified during the visit, so most units return to service the same day.
Servicing maintains the machine; inspection certifies it. Servicing covers inspection, brakes, lubrication and repairs for hoists you own. A venue's installed hoists are recertified under annual inspections; owned or touring kit gets its certificate through Hoist Service. Most owners run both on one programme.
We come back. On schedule. Documented.

Start a service
programme.

Tell us the fleet: a venue array, a touring package or gear in storage. We'll scope a programme that keeps every unit inside its interval.

Book an annual inspection →
  • We talk. The fleet: a venue array, a touring package or gear in storage.
  • We scope. A programme around your schedule.
  • We service. Every unit kept inside its interval.