Retractable seating, now serviced by a local team
We worked with the manufacturer and trained our staff, so the venue's retractable seating is no longer serviced by someone flown from Europe.
Sydney Coliseum Theatre has a retractable seating bank that needs specialised annual service, work that once meant a technician travelling from Europe. Our team worked with the manufacturer and completed specialised training on the system, so the service can now be done by a local team. The venue now has a local team for the seating bank, ready for future works and breakdowns.
The challenge
A retractable seating bank is a moving structure that audiences sit on, so its annual service has to happen. This one is specialised equipment, and the work had relied on a technician travelling from Europe. For the venue that meant scheduling around overseas travel and waiting longer than a working theatre can afford if something needed attention between visits.
What we did
We worked with the manufacturer, and members of our team completed specialised training on the system. The service itself is operational, visual and tactile: the bank is run through its movements while the structure, fixings and moving parts are checked by eye and by hand. It is carried out on site by our own inspectors, who already know the venue's rigging and pit lift.
The result
The venue now has a local team trained on its seating bank. They can carry out the annual service, support future works and respond when something breaks, without waiting on a flight. Seating sits in the same service relationship as the rest of the stage, so there is one team to call and one set of records to keep.
Scope
- Retractable Seating
- Annual Service
- Manufacturer Training
- Breakdown Rectification
- Compliance
Find out more
Photos: TSA
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